FAQ

How do I store your cookies?
Our cookies stay fresh for a week, when placed in an air-tight container and kept at room temperature...but we've never seen that level of self-control.

Can I warm up the cookies?
You sure can. For the best experience, we suggest placing them in an oven at 350 degrees for 2 minutes–watch carefully! In a pinch, you can microwave each cookie for 5 seconds to recreate their post-oven glory.

What’s the shelf life of Clarabell cookies?
Because we bake them fresh--with no preservatives, ever--our cookies are best eaten within a week. If you’ve had the cookies shipped to you, they should be eaten within 5 days of arrival.

How and where do you ship?
We're working on shipping nationally. Stay tuned, fans!

Do you offer local delivery?
Soon! We’re partnering with UberEats and DoorDash to offer deliveries from our Sarasota location.

What are your hours?
We’re here for your cookie fix! Our Sarasota retail location is open Thursday, Friday, Saturday, and Sunday, from 11:30am-8pm. We plan to be open super late, as soon as we hire some local talent...

Where are you located?
Our flagship bakery and retail shop are located in beautiful Sarasota, Florida, in the quirky Gulf Gate neighborhood.

Do you offer corporate gifting?
We’re working on this! If you’d like to learn more about Corporate Gifting, send us a note here and a Clarabell team member will get back to you within 24 hours.

Allergen Statement:
Our gluten-free cookies are produced in a certified gluten-free facility. While some of our cookies do not contain nuts, our bakery produces cookies with walnuts and peanuts, so we cannot guarantee a nut-free environment. However, we follow the strictest food safety standards and strive to avoid cross-contact.

Other Question:
Something else? Comments? Send us a note, we’d love to hear from you!